Bell said:
When you signed up for your Bell TV service you were issued a personal identification number (PIN).
Do you know your Bell TV 4 digit PIN?

You said:
Yes

Bell said:
Please enter your system 4 digit PIN

You said:
****

Bell said:
Thank you for choosing the Bell TV Self Care. With this function you’re able add an additional receiver to your account. Please provide your receiver number. To find this number: Turn on your receiver Use your remote Select MENU, then option 6, 1, 3.

Bell said:
You must provide a response to this question before proceeding.

You said:
*****-** *** ? ***

Bell said:
I’m sorry, your receiver number *****-** is invalid.
Would you like to try again?

You said:
Yes

Bell said:
Please provide your receiver number. To find this number: Turn on your receiver Use your remote Select MENU, then option 6, 1, 3.

You said:
R00*******

Bell said:
Please give me your SmartCard number. To find this number: Turn on your receiver Use your remote Press MENU then Option 6, 1, 3. Type in the number starting with the first digit after the ‘S.’

You said:
S0*******

Bell said:
Is this a replacement receiver under warranty?

You said:
No

Bell said:
Please provide the location of the receiver in your home.

You said:
Other

Bell said:
Your transaction has been entered. Your receiver will be activated within 24 hours. Please leave your receiver plugged in.
Would you like to participate in a brief survey regarding Self Care?

You said:
Yes **** OH GOD YES! ****

Bell said:
Do you prefer to process your request using a question and answer format or filling out a form?

You said:
Prefer Form

Bell said:
What is the purpose of the TV screen to the right of the main window?

You said:
Have no idea what the purpose is *** WTF? ***

Bell said:
Interaction with the tool to add a receiver was intuitive for me to understand.

You said:
Strongly Disagree *** !!! ***

Bell said:
Do you intend to use this tool the next time you want to add a receiver?

You said:
No

Bell said:
Did you successfully complete your add a receiver using this tool?

Bell said:
You must provide a response to this question before proceeding.

You said:
No *** THERE IS NO RESPONSE FOR I DON’T KNOW!!! ***

Bell said:
Thank you for using Bell TV Self Care.

**** FFFFFFUUUUUUUUU ****